Terms of Service

These Terms of Service (“Terms”) govern access to and use of the Woodlam Indonesia website and related digital services operated by PT Woodlam Indonesia Abadi (“Woodlam”, “we”, “our”, or “us”).

By accessing or using this website, you agree to comply with these Terms. If you do not agree with these Terms, you should not use this website.

 

1. Company Information

This website is operated by:

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PT Woodlam Indonesia Abadi

Indonesia

 

Contact:

Email: info@woodlamindonesia.com

WhatsApp: +62 813 1333 6388

 

Woodlam provides engineered timber systems and integrated construction solutions designed for tropical environments, supporting architects, developers, contractors, and project owners throughout the project lifecycle.

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2. Acceptance of Terms

By accessing this website, submitting inquiries, or communicating with Woodlam through this website, you confirm that:

• you have read and understood these Terms

• you agree to comply with them

• you have the legal capacity to enter into binding agreements under applicable law

 

If you are using this website on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.

 

3. Permitted Use of the Website

The Woodlam website is intended for informational purposes and for legitimate business communications related to Woodlam’s services.

You agree to use the website only for lawful purposes.

 

You may not:

• use the website for unlawful or fraudulent activities

• attempt to gain unauthorized access to the website or its systems

• distribute malware, viruses, or harmful code

• scrape, harvest, or extract data without authorization

• reproduce or redistribute website content without permission

• interfere with the operation or security of the website

Woodlam reserves the right to restrict or terminate access to users who violate these Terms.

 

4. Intellectual Property

All content on this website is the property of Woodlam or its licensors and is protected by applicable intellectual property laws.

This includes, but is not limited to:

• text

• graphics

• logos

• photographs

• project documentation

• technical information

• design materials

 

You may not copy, reproduce, distribute, publish, or modify any content from this website without prior written permission from Woodlam.

Limited use of website content for personal or informational purposes is permitted, provided that no modifications are made and attribution is maintained.

 

5. Project Information and Technical Content

This website may include information related to:

• timber engineering

• project case studies

• architectural collaborations

• product systems

• design concepts

 

While Woodlam strives to ensure accuracy, such information is provided for general informational purposes only.

Project-specific engineering, design, or construction decisions should only be made through formal consultation and professional engagement with Woodlam.

 

6. Third-Party Links

The website may contain links to external websites or services operated by third parties.

These links are provided for convenience and informational purposes.

Woodlam does not control and is not responsible for:

• the content of third-party websites

• the privacy practices of third-party services

• any damages resulting from their use

Users access third-party websites at their own discretion.

 

7. User Communications

When you submit information through the website, including through contact forms or email communications, you agree that:

• the information provided is accurate and lawful

• you have the right to provide such information

• your communication does not violate applicable laws or the rights of others

Woodlam reserves the right to retain communications for administrative, legal, or operational purposes.

 

8. Website Availability

Woodlam aims to maintain reliable access to its website but does not guarantee uninterrupted availability.

The website may be temporarily unavailable due to:

• system maintenance

• updates or improvements

• technical failures

• security incidents

• circumstances beyond Woodlam’s control

Woodlam may modify, suspend, or discontinue website features at any time without prior notice.

 

9. Limitation of Liability

To the extent permitted by applicable law, Woodlam shall not be liable for indirect or consequential damages resulting from the use of this website.

This includes damages related to:

• website interruptions

• technical errors

• reliance on website information

• third-party content or services

Nothing in these Terms excludes liability that cannot be limited under applicable law, including liability arising from intentional misconduct or gross negligence.

 

10. Compliance with Indonesian Law

Use of this website must comply with applicable laws and regulations of the Republic of Indonesia.

Users must not use the website to distribute content that violates Indonesian laws, including content involving:

• defamation

• fraud

• intellectual property infringement

• unlawful digital activities

Woodlam may remove or restrict access to content or users that violate these obligations.

 

11. Privacy

Personal information submitted through the website is processed in accordance with the Woodlam Privacy Policy.

Users are encouraged to review the Privacy Policy to understand how personal data is collected and used.

 

12. Force Majeure

Woodlam shall not be liable for any failure or delay in performing its obligations due to circumstances beyond its reasonable control.

Such circumstances may include:

• natural disasters

• acts of government

• cyber incidents

• infrastructure disruptions

• other events beyond reasonable operational control

 

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Indonesia.

Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts of Indonesia.

 

14. Changes to These Terms

Woodlam may update these Terms periodically to reflect changes in law, technology, or operational practices.

Updated Terms will be published on this page with a revised effective date.

Continued use of the website after such updates constitutes acceptance of the revised Terms.

 

15. Contact Information

If you have questions regarding these Terms of Service, please contact:

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PT Woodlam Indonesia Abadi

Jakarta Industrial Estate Pulogadung (JIEP)

Jl. Pulogadung No.31,

Jatinegara, Kec. Cakung,

East Jakarta, 13930,

Indonesia

Email: info@woodlamindonesia.com

WhatsApp: +62 813 1333 6388