Privacy Policy

PT Woodlam Indonesia Abadi (“Woodlam”, “we”, “our”, or “us”) respects your privacy and is committed to protecting personal data in accordance with applicable Indonesian laws and regulations.

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This Privacy Policy explains how we collect, process, use, store, disclose, and protect personal data obtained through our website and related communications.

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This policy is intended to comply with the Personal Data Protection Law of Indonesia (Law No. 27 of 2022) and other applicable regulations governing electronic systems and digital services.

 

1. Data Controller

For the purposes of personal data protection laws, the data controller responsible for processing personal data is:

PT Woodlam Indonesia Abadi

Indonesia

Contact:

Email: info@woodlamindonesia.com

WhatsApp: +62 813 1333 6388

Woodlam operates as an engineered timber company providing design-integrated timber solutions for architects, developers, contractors, and project owners.

 

2. Scope of This Policy

This Privacy Policy applies to personal data collected through:

• the Woodlam website

• online contact forms

• email communications

• marketing or informational communications

• interactions with Woodlam through digital channels

This policy does not apply to third-party websites or services not controlled by Woodlam.

 

3. Categories of Personal Data Collected

Woodlam may collect and process the following categories of personal data.

 

3.1 Personal Identification Information

This may include:

• full name

• email address

• telephone number

• company or organization name

• professional role or position

 

3.2 Project or Inquiry Information

Information voluntarily provided through communications, such as:

• project details

• location of proposed projects

• design or engineering inquiries

• partnership or collaboration requests

 

3.3 Technical and Device Information

When visiting our website, we may automatically collect:

• IP address

• device type and operating system

• browser type and version

• website usage data

• referring websites or links

 

3.4 Communication Data

Records of correspondence with Woodlam, including:

• emails

• form submissions

• meeting requests

• project discussions

Woodlam does not intentionally collect sensitive personal data unless it is voluntarily provided and necessary for a specific purpose.

 

4. Legal Basis for Processing Personal Data

Woodlam processes personal data based on lawful grounds recognized under Indonesian law, including:

Consent

Where you provide explicit consent for data processing, such as subscribing to communications or submitting inquiries.

Contractual Necessity

Where processing is necessary to respond to project inquiries, service requests, or collaboration discussions.

Legitimate Business Interests

Where processing is required to improve our services, maintain website security, or communicate with industry partners.

Legal Obligations

Where processing is required to comply with Indonesian laws or regulatory requirements.

 

5. Purpose of Data Processing

Woodlam processes personal data only for legitimate and clearly defined purposes.

These may include:

• responding to inquiries and project requests

• communicating with architects, developers, contractors, and partners

• providing information about Woodlam products, services, or projects

• improving website functionality and performance

• maintaining system security and preventing misuse

• analyzing website traffic and engagement

• complying with applicable legal obligations

Personal data will not be processed in a manner incompatible with these purposes.

 

6. Data Processing Principles

Woodlam processes personal data in accordance with the following principles:

• lawfulness and fairness

• transparency

• purpose limitation

• data minimization

• accuracy and data quality

• storage limitation

• integrity and confidentiality

• accountability

These principles guide how we collect, store, and manage personal data.

 

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and analyze website performance.

Cookies may be used to:

• understand visitor behavior and site performance

• improve website navigation and usability

• collect analytics data

Users may control cookie preferences through browser settings.

Disabling cookies may affect certain website features.

 

8. Disclosure of Personal Data

Woodlam may share personal data with trusted third parties only when necessary for legitimate operational purposes.

These may include:

• website hosting providers

• IT infrastructure providers

• analytics services

• professional advisors

Such parties may act as data processors and are contractually required to process personal data only for authorized purposes and in accordance with applicable laws.

Woodlam does not sell personal data.

 

9. International Data Transfers

In certain circumstances, personal data may be processed or stored outside Indonesia.

Where such transfers occur, Woodlam will take reasonable measures to ensure adequate protection of personal data through appropriate contractual safeguards or other legally recognized mechanisms.

 

10. Data Retention

Woodlam retains personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with applicable legal obligations.

Retention periods may vary depending on the nature of the information and legal requirements.

When personal data is no longer required, it will be securely deleted, anonymized, or archived in accordance with applicable regulations.

 

11. Data Security

Woodlam implements reasonable administrative, technical, and organizational safeguards to protect personal data from unauthorized access, disclosure, alteration, or destruction.

These safeguards may include:

• secure server infrastructure

• access control systems

• network security monitoring

• internal data protection procedures

Despite these measures, no electronic system can guarantee absolute security.

 

12. Personal Data Breach Notification

If a personal data breach occurs that affects personal data under Woodlam’s control, Woodlam will take appropriate action to investigate and mitigate the incident.

Where required by law, affected individuals and relevant authorities will be notified in accordance with applicable regulations.

 

13. Rights of Data Subjects

Individuals whose personal data is processed by Woodlam may have the following rights under applicable laws:

• the right to access personal data

• the right to request correction or updating of inaccurate data

• the right to request deletion of personal data

• the right to withdraw consent where processing is based on consent

• the right to restrict processing in certain circumstances

• the right to object to certain processing activities

• the right to submit complaints to relevant authorities

Requests relating to personal data may be submitted through the contact information provided below.

 

14. Third-Party Websites

Our website may contain links to third-party websites or services.

Woodlam is not responsible for the privacy practices or content of such third-party websites. Users are encouraged to review the privacy policies of those websites.

 

15. Updates to This Privacy Policy

Woodlam may update this Privacy Policy from time to time to reflect changes in legal requirements, operational practices, or website functionality.

Any updates will be published on this page with the revised effective date.

 

16. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights regarding personal data, please contact:

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PT Woodlam Indonesia Abadi

Jakarta Industrial Estate Pulogadung (JIEP)

Jl. Pulogadung No.31,

Jatinegara, Kec. Cakung,

East Jakarta, 13930,

Indonesia

Email: info@woodlamindonesia.com

WhatsApp: +62 813 1333 6388